Becoming a 24 Hour Champion involves learning and adopting the best practices of other highly successful people in the areas of Health, Finance, Relationships, Work Habits, Writing, Public Speaking, Interview Techniques, Networking Skills and much more. Anyone interested in developing habits designed to provide personal and professional success would benefit from this course.  Contact us for more information on the specialty tracks offered.  We group our clients into tracks that match their needs and interests. This includes special classes for the high school senior or college age clients, first time job seekers, career advancement groups for those established in existing positions and executive groups to name a few.

World Class Presentation Skills is a small group class that can improve the effectiveness of anyone who must make presentations, address the media, make sales calls or any other venue requiring verbal and non verbal communications.  Participants will actively practice techniques in front of their peers including the use of video analysis to hone their skills to world class proportions.  Once you take this course, you will never approach a presentation the same again.

Value Added Sales Techniques is a course designed to provide instruction on the most effective sales techniques of highly successful people.  Having effective sales skills is essential to nearly every job whether you are selling a product, an idea, a project or just selling yourself.  Participants enjoy the practical, real world approach that this course offers along with the personalized instruction and interaction with peers with similar goals.

Selling to the Executive Suite- Healthcare related sales organizations hire talented individuals to present their products and solutions to hospitals and physician practices.  Perhaps the hardest task they have to accomplish is making a quality connection with a key decision maker. This presentation provides insights into how to connect and gain the attention of the executive suite from the point of view of a former hospital CEO. Topics will include executive networking, appointment scheduling, communication skills for the C-Suite and effective use of collateral materials and demonstrations.

Job Search Techniques that Work teaches participants real life, proven skills and techniques on how to find employment.  Standard elements such as resume' preparation and interview skills are covered with a special emphasis on the most important element of a job search...networking. In addition, this course provides sole searching analysis of not only how to find a job, but how to find one that best fits your skill set, interests and future goals.

Who Took My Money? takes a retrospective, current and future look at the financial structure of healthcare. Remember when all hospitals made money? How did we survive DRGs, Hilary Healthcare, mergers and acquisitions, specialty hospitals and physician partnerships? When did Medicaid become a good payer? Why do Americans demand the best care with immediate access regardless of ability to pay? What's next with Obama Care? Learn how one hospital CEO uses the philosophy of "be hard on things and good to people" to create margin improvement despite the challenges that health care reform provides. Gain a better understanding of who took your money and how to reclaim it through real life examples and experiences from the perspective of the C-Suite.

Assuring Patient Loyalty- Patients and their families are acting more and more like savvy consumers as it relates to how they choose their healthcare providers.  No longer is it acceptable to assume that if you build a building or open a new service that people will flock to your door.  Most consumers do not recognize excellent medical care because they simply do not have the training to recognize differences in medical quality.  What they do know however is how satisfied were they with their experience.  They recognize ease of scheduling, minimization of paperwork, access to medical records, privacy, access to the facility, time spent with the physicians and physician extenders and most importantly…how they were treated as human beings.  This session will focus on the use of a “Proton Concept” to assure patient loyalty by providing an outstanding experience.

Secrets of Conflict Management- Conflict is all around us, at work and at home. It is inevitable because no two people are exactly alike. Conflict can be destructive or constructive, invigorating or draining.  To manage conflict more effectively and create a quality environment, people have to be willing to understand why conflict occurs and capable of using a variety of strategies to resolve their differences. This session focuses on minimizing and managing conflict through effective communication.

Visit our Contact Us page if you'd like to request a speaker for your own training program or event.